Collection: Returns & Exchange

Return & Exchange Policy

Returns

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it under the following conditions:

  • Return Period: You have 30 days from the date of delivery to return an item.
  • Condition: Items must be unused, in original packaging, and in resalable condition.
  • Return Shipping: Customers are responsible for return shipping costs unless the item was damaged or incorrect.

Non-Returnable Items:

  • Personalized or custom-made products
  • Items marked as "Final Sale"
  • Gift cards

Exchanges

If you need to exchange an item for a different size or color:

  • Exchanges must be requested within 30 days of receiving the product.
  • The item must be unused and in its original condition.
  • You will be responsible for shipping costs unless the exchange is due to an error on our part.

How to Initiate a Return or Exchange

  1. Contact Us – Email our support team at [your email] with your order number and reason for return/exchange.
  2. Ship the Item – Once approved, send the item to our return address provided.
  3. Receive Your Refund or Exchange – Once we receive and inspect the item, we will process your refund or send out your replacement.

Refunds

  • Refunds will be processed within 5-7 business days after receiving the return.
  • Refunds will be issued to the original payment method.
  • Shipping fees are non-refundable.

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